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Case Study: Leading Home Trades SaaS Unicorn
Case Study
Case Study
Case Study

Case Study: Leading Home Trades SaaS Unicorn

serviceMob used its service analytics platform to help a leading home trades SaaS unicorn

Marcel Barrera
Marcel Barrera
February 27, 2023

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Us in the News
Frustration with customer service is experienced at the customer and enterprise level as a result of “Bad Data.”
White Papers
White Papers
White Papers
February 27, 2023

How analytics failed the world of customer service

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Frustration with customer service is experienced at the customer and enterprise level as a result of “Bad Data.”
White Papers
White Papers
White Papers
February 27, 2023

99 Problems with Customer Service and this is #1

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serviceMob used its service analytics platform to help a leading home trades SaaS unicorn
Case Study
Case Study
Case Study
February 27, 2023

Case Study: Leading Home Trades SaaS Unicorn

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serviceMob used its proprietary methodology and algorithms to help a healthcare unicorn forecast its contact demand better than the Erlang C model
Case Study
Case Study
Case Study
February 27, 2023

Case Study: Disruptive Healthcare Unicorn

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Our CEO, Anuj Bhalla, was invited by Orchid Black to talk about making customer service great again for The Dirt podcast.
Us in the News
Us in the News
Us in the News
February 27, 2023

Making Customer Service Great Again

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Our CSO, Marcel Barrera, was invited to talk to Robyn Young, the podcast of Brand F*ups
Us in the News
Us in the News
Us in the News
February 27, 2023

Marcel Barrera invited to talk on podcast episode with Brand F*UPS

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Why serviceMob
  • Service & Support Innovation
  • Actionable Analytics
  • Customer Centricity
  • Dark Data
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  • Performance Management
  • Customer Effort Analytics
  • Expert Advisory Services
  • Forecasting and Shift Optimization
Resources
  • White Papers
  • Case Studies
  • Us in the News
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Copyright © serviceMob | Illustrations from Blush Designs I Photos from Unsplash I Last Updated Feb 25, 2023