serviceMob is excited to announce our formal commercial in partnership with Morgan Stanley has been released! Give it up for the Mob!!!
We are extremely proud of the work our Founder Anuj Bhalla and Co-founder Marcel Barrera have put to truly help shift the industry's perspective of service/support metrics and analytics. We are also thankful for our mobbers and advisors who do all they can to support serviceMob's focus to deliver value to our customers.
Today - everyone wants to improve the customer experience but no one can tell you how many #customerexperiences they had , how long it takes to resolve an experience, or what experiences to prioritize so that other business units can help extract, prevent, and reduce contact demand.
Our goal is to revolutionize service so that businesses have not only the essential metric of the operation - but have the RIGHT metrics to truly optimize their service/support operations. Click the video below and learn how serviceMob is different, challenging the industry, and allowing businesses to get SMART (see- measure - action - resolve - transform) about their customer experiences at scale.