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Los Angeles Times names Anuj Bhalla a 2024 CEO Visionary
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Los Angeles Times names Anuj Bhalla a 2024 CEO Visionary

"During his tenure at Accenture, he led the Service Analytics practice and filed three patents in the customer service field, demonstrating his innovative thinking."

Anuj Bhalla
Anuj Bhalla
September 2, 2024

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Data visualization tools struggle to explain the data of service in a manner that echoes the customer's voice.
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March 7, 2024

The Tech-Mirage & Analytics Illusion of Service/Support

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Our CEO, Anuj Bhalla, was invited by Orchid Black to talk about making customer service great again for The Dirt podcast.
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March 26, 2024

Making Customer Service Great Again

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The fragmented data within the Franken-stack makes it nearly impossible to measure resolution effectively. Instead, it becomes a wild goose chase, with customers making multiple contacts to solve a single issue.
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October 11, 2023

The Franken-Stack of Customer Service: A Monstrous Challenge for Executives

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The program was also listed as one of Global Finance’s Best Innovation Labs of 2023. We look forward to be a part of this accelerator program!
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October 11, 2023

Unlocking the Data Dilemma: A Call to Redefine Service and Support

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The program was also listed as one of Global Finance’s Best Innovation Labs of 2023. We look forward to be a part of this accelerator program!
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March 7, 2024

ServiceMob Thrilled to Join Morgan Stanley's Global Inclusive Ventures Lab with 22 Promising Startups

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“What we do is, we actually work with all the systems that you've chosen for your contact center,” Anuj said.
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October 3, 2023

ServiceMob's Anuj Bhalla in the Spotlight: USA Today Interview

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Join us in celebrating Anuj Bhalla's well-deserved recognition as a visionary CEO, and we extend our gratitude to the Los Angeles Times B2B Publishing team for this esteemed acknowledgment.
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August 1, 2023

Anuj Bhalla featured in the prestigious LA Times B2B Publishing

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“The current state of customer service is painful,” says Bhalla. And his long-term vision is to improve customer service at every touchpoint.
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August 7, 2023

MIT Startup Exchange highlights how serviceMob is transforming the customers service data ecosystem

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"Obtaining SOC 2 Type 2 compliance certification is a significant milestone for serviceMob,” said Anuj Bhalla, Founder & CEO of serviceMob.
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March 11, 2024

ServiceMob Achieves SOC 2 Type 2 Compliance Certification

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The promise that we would AI our way to automating the service journey has in fact, not ... happened... and likely will not. This begs the question: how effective are the analytics of service today if we are still hiring more agents, still talking with customers, and still getting the same contact demand?
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July 3, 2023

Transforming the Service Analytics Landscape: A Solution to Dark Data and Technical Debt

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