Solutions
Three ways to engage. One model underneath.
Products are what we build. Solutions are how enterprises put them to work: an advisory practice that runs the four-phase method, a cloud engineering practice that ships on a six-week cadence, and industry programs that reuse the proof that fits.
Engagement models
Pick the door. The team behind it is the same.
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Consulting practice
Advisory Services
Customer experience, CRM architecture, contact center, customer analytics and experiential analytics, delivered by people who have run these functions. Discovery, diligence, design, delivery.
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X is any forward deployed role
Forward Deployed FDX
One squad, three engineering offers: an AWS foundation with applications hardened into production every six weeks, application engineering where the ontology calls for a new surface, and data engineering and analytics as a service that builds Client Specific Analytics Models connected to the Brain.
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Programs
Industries
Telecom and cable, healthcare, travel and airlines, insurance, utilities and energy. The same products, with the anonymized proof and vocabulary of each sector.
The principle
The impact is the engagement, not a software license.
serviceMob delivers as Software with a Service. The platform is how the work is metered. The engagement is what you buy: Forward Deployed Engineers, Strategists, Data Scientists and subject matter experts inside your operation, accountable for the outcomes the business runs on: gross margin, churn and cost to serve.
Every solution starts from the same place, the model of your customers' experiences, and every one ends in numbers you can carry to FP&A.
Start with the question, not the contract.
A working session is a conversation with a Forward Deployed Strategist about what is driving demand, margin and churn in your operation, and which engagement fits.