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MIT Startup Exchange highlights how serviceMob is transforming the customers service data ecosystem

MIT Startup Exchange highlights how serviceMob is transforming the customers service data ecosystem

“The current state of customer service is painful,” says Bhalla. And his long-term vision is to improve customer service at every touchpoint.

Anuj Bhalla

February 27, 2023

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Join us in celebrating Anuj Bhalla's well-deserved recognition as a visionary CEO, and we extend our gratitude to the Los Angeles Times B2B Publishing team for this esteemed acknowledgment.

February 27, 2023

Anuj Bhalla featured in the prestigious LA Times B2B Publishing

“The current state of customer service is painful,” says Bhalla. And his long-term vision is to improve customer service at every touchpoint.

February 27, 2023

MIT Startup Exchange highlights how serviceMob is transforming the customers service data ecosystem

"Obtaining SOC 2 Type 2 compliance certification is a significant milestone for serviceMob,” said Anuj Bhalla, Founder & CEO of serviceMob.

February 27, 2023

ServiceMob Achieves SOC 2 Type 2 Compliance Certification

The promise that we would AI our way to automating the service journey has in fact, not ... happened... and likely will not. This begs the question: how effective are the analytics of service today if we are still hiring more agents, still talking with customers, and still getting the same contact demand?

February 27, 2023

Transforming the Service Analytics Landscape: A Solution to Dark Data and Technical Debt

Anuj made an appearance on LeadrPro Growth's podcast with Chris Sheng to discuss his journey as a startup founder in the B2B SaaS space

February 27, 2023

Anuj made an appearance on LeadrPro Growth's podcast with Chris Sheng

Frustration with customer service is experienced at the customer and enterprise level as a result of “Bad Data.”

February 27, 2023

How analytics failed the world of customer service